Serviced Apartments
Marshall's Holiday Rentals
Suite 7, 119 Ocean Beach Rd
Sorrento, VIC, 3943
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Avoid like the plague. They are not returning our bond. Have just decided to hold onto our bond and apparently many others as well without any cause at all.
I dont even think they are operating any longer as no-one even picks up the phone there but from our expereince, avoid like the plague.
Didn't have a great experience with this company. They reduced my bond refund for things that should have been covered as part of the general cleaning of the property. Ie: I was charged $100 for wiping down a fridge. Generally difficult to deal with and for the money they make (cost me over $2k for 3 nights) they are not too focused on client satisfaction! Look elsewhere.
We had a house to let and person on the phone was rude and difficult. We went elsewhere.
Dealt with them few months ago to rent a holiday house. VERY BAD CUSTOMER SERVICE
Did they give you a reason BEFORE they returned the partial bond,or AFTER? Did you pursue the issue?