Cafes
Max Brenner Chocolate Bar
Have a picture to share?
Upload it to help other users learn more about this business.
Max Brenner products are obviously worth the wait etc etc, but Marina Mirage's branch had a poor level of customer service. The staff were not the friendliest and the cutlery delivery was rushed i.e. practically chucked on the table by the wait staff. Come on guys, you need to up your game!
I had A fair order and needed to order an additional drink just after the staff had processed my order. Unfortunately one of my group missed out because the staff would only process a $15 order despite my purchase one second before. We left very feeling very unhappy no matter how good the food was poor service poor experience
Amazing chocolate but poor service. Just ordered $25 worth of drinks and while still at the counter wanted to order another $7 drink but the eftpos transaction had already gone through, and there is a min order amount on eftpos, so despite our previous order couldn't order the extra drink. Also ordered an extra scoop of ice cream which got left our order.
It is a shame because the chocolate is so good.