McDonald's

Such pathetic customer service. We had a very unpleasant experience with McDonald's in Avondale heights. Our order was incorrect: a double fillet o fish. The staff corrected it at the pay station however once we arrived home we found that burger was incorrect having only one patty. Drove all the way back to McDonald's to be "welcomed" by a rude staff who had a lot of attitude and no remorse and said that they will make a fresh burger for us, after taking the incorrect one back. After waiting we finally got the burger and checked it only to find that the old burger was microwaved to the point where the cheese had gone hard and was near plastic and they slapped on an extra patty and put in it a soggy box! Since when is putting the incorrect burger in the microwave equivalent to "making a fresh new burger for you". So we had to go inside the store to refund the burger where yet again we were "greeted" with a load of attitude and couldn't care less teenages, ...read more