McDonald's

I thought our experience at this Maccas on the weekend may have been a one off, but from the reviews it maybe otherwise. The service is slow, I waited 18mins (not including the ten mins in line) for my order which was a cheeseburger meal for my kids to share, and 2 chicken wraps for my husband and I. After about ten mins I enquired as to the long wait time, and 'management' told me it takes 6 mins to make a wrap!!! So I waited till 12 mins, and asked again, they then said' Um, I dunno, I don't work at this store normally" ... So what?!!!!? I still took another 6 mins to get the order to me, it turns out they put the wrong sauce on the wraps, and had to remake them again!! While I was waiting, a woman came in from the drive through complaining about her order, another man came up and complained about his order, a kid next to me waited almost as long as I did for a frozen coke!!! Unbelievable! I don't frequent McDonalds, but I am pretty sure no matter where you ...read more

The place has been renovated in the past year and it's looking good too bad their service to their customers does not match there new looking restaurant. As to the the person who works there and says they clean theist machines at 2 in the morning that is not always true I have been there at 7 pm and their machines are being cleaned. They also need to keep up with customer demand by making sure they stock up on there products if something is sold out before 3pm doesn't that show that you need to order more of that product?? And with the amount of staff they always have in their you think they would be able to keep up but no they always have customers waiting on them.

This truly has to be one of the worst McDonald's in Australia. The place is in an extreme need of a make over, and considering the number of customers that are always in the place it is quite shocking that nothing has never been done about the place. But the one thing you can count on with McDonald's is the food tastes the same no matter where its from.

i have been to this store so many times in the last 6 months and everytime i have been there there soft serve and thick shake machine does not work i am really sick and tiered of it i want some thing done about this