Melbourne Foot, Ankle & Walking Clinic

I live in the area but work on the other side of the city - I booked with them about a month in advance because I couldn't get an appointment for that long after 5 pm - today I got a call from a rude staff member to move my appointment to 11am because the staff there don't want to work later on a Friday - How can you run a business like this, you pay your staff to work when the customer needs you, not mess the customer around. Didn't bother booking for 5pm 3 weeks later(this would have made it 7 weeks to get an appointment!).
Not worth the time - found another clinic locally that was so flexible they even offered me an appointment for Monday!