Ministry Of Cleaning

This company is terrible to deal with, do a terrible job and rip you off. Don't use them, you'll have to redo the cleaning yourself afterwards

I was really happy with the end of lease cleaning service provided by Ministry of Cleaning. The cleaners were very thorough and made sure to clean all the nooks and crannies. They were also very polite and respectful. The whole process was hassle-free and I would definitely recommend Ministry of Cleaning to anyone looking for a quality end of lease cleaning service.

I was extremely disappointed in the service I received by this business. I booked a 2 hour house clean ($70) hoping for it to be a regular monthly thing. I explained to the cleaner what I wanted, and then left the house to do errands. I came home to what I would rate a 2.5 out of 10 cleaning job. I felt like he could have accomplished what he did in the space of 30 mins, not 2 hours. I took photos of the issues I noticed (shower not cleaned, floors not cleaned, sink not cleaned etc) and made a complaint to the company. They gave me 2 options - have the same incompetent cleaner come back to address the issues, or give me a $15 refund. I explained that I believed neither of those options were good enough in these circumstances and I expect a lot more from a professional cleaning service. They did not acknowledge the poor job done in the photos I attached, and replied only minimally to my detailed concerns. In the end I did not want to pay $55 for my house not to be ...read more