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I accompanied someone to the Post Office that is inside the newsagency. A few shelves were out of line across the isle and a lady who finished her post office business moved the one shelf a bit sideways to walk out. The Newsagency man spoke in a harsh voice waving his arms and caused her to become anxious. The post office que at about 8 strong all witnessed how this lady was " trapped". The Newsagency man then shouted at the lady to leave the other way. When she left the building I told him that he was rude and that he could have put some string across with a message "No entry". He grumpily told me he did not have string and thatnhe was telling people all day how to get out. One of the Post Office customers then told me he is always grumpy and rude. I will not make noise of that Post Office or newsagency. The lady at the Post Office was most helpful and respectful. The newsagency man needs some training in common manners and how to be respectful. :-(