Mo's Mobiles

Customer Service Skills were lacking . One of the attendants was really rude to me. She had me wait for 25 minutes only to tell me that they didn't sell phone batteries when she knew l was waiting for one. At no point while l was waiting and she was serving someone else did she even attempt to offer an apology. In fact when l was touching one of the display phones she snapped at me "That doesn't come off". The other attendant while more polite was more interested in getting me to to upgrade my plan/contract which had 4 months still on it. l wasn't interesrted, especially since l had to either go to Highpoint to get a new phone, or send my phone away for repairs. l left the store feeling angry and frustrated. Went to the phone shop two stores down, paid $25 for a new battery and in 5 minutes l was on my way. Vodaphone...you have just lost a customer.

Had a cracked screen and gave it to them in the morning, had it back at 5 that night. was happy with the service!