Moses Shoe Repairs & Keys

Stay away - Aggressive, rip off merchants who damage your things

I went to collect two pairs of shoes that I had given in for repair last week. One brown pair needed some drink spill stains removed and one black pair simply needed to be polished (this second pair was in near-new condition).

I asked to check both pairs as he brought them out from the back and then I looked at them both. The brown shoes with the stains were fine (all clean as ...read more

Poor quality, and bad customer service too. They ruined a pair of designer shoes with a badly cut rubber heel tip, and insisted it was better than the original one.

Never ever take your shoes, or anything else, to be repaired here!!! They took my number 4 times, never ordered the piece they said they would, lost my shoes and refused to take any responsibility. They then lied about it and were incredibly rude and refused to do anything about it.

Enquired as to the cost of cutting 2 keys. Was happy with the price so I paid and left them to be done while I had lunch. Returned 10 minutes later and they claimed I had not yet paid. The guy who took my money looked me straight in the eye and said I had not paid him. I argued (loudly) and they let me take them. If you must go here, I suggest you take a receipt for any funds exchanged.

Terrible service. I was quoted $40 to repair a pair of leather shoes and was told it included the soles and heels. When I picked them up they had only repaired the heel. After I queried them, the guy said they wouldn't have quoted that for $40. No offer to discount, no apology for providing a misleading quote. I do not recommend.