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So I've taken two bikes here to be serviced, simply because I phoned up and they offered lower prices than other bike shops. The first bike, I asked for them to replace the tubes and tyres, instead they just replaced the tubes and gave it back to me saying the tyres were fine -- when I took the bike home, it couldn't be ridden for more than 5 minutes without going flat. For the other bike, it had been serviced by them before, they replaced the tubes and put the tyres on, recently I took this same bike back to them and just asked them to service the gears and replace the chain. Not only did it take over a week for them to do this, but in doing so, they somehow blew up a very expensive front tyre of my bike, I received a call from the bike-mechanic who admitted that he was on the phone (not paying attention) and left the bike tyre pumping only to hear it explode whilst he was on the phone. The bike-mechanic told me the tyre must have been installed incorrectly. I tried arguing that ...read more
