Cleaning

MyHome Mt Eliza

14 Reviews

Mount Eliza,

VIC, 3930

MyHome Mt Eliza

MyHome Taking Care of Your Cleaning

MyHome MOUNT ELIZA is the No.1 choice in professional home cleaning in and around the Mornington Peninsula.

MyHome offer a total residential homecare service - one that is perfectly tailored and efficiently run to give our customers a premium home cleaning service.

At MyHome we specialise only in residential cleaning which means you have your home cleaned by a highly trained professional team who will use our exclusive Tri-Colour cleaning process to ensure excellent results with terrific value!

In our cleaning service...

We will take care of as much, or as little as you want, leaving you time to enjoy your home - instead of having to think about cleaning it. Offering a regular service or one-off 'Spring Cleans' our staff takes pride in their work, cleaning your house as if it were their own.

To find out more MyHome call us now on 1300 33 HOME (4663) to arrange a free estimate today!

FIVE COMPELLING REASONS WHY YOU SHOULD CHOOSE MYHOME

* A company you can trust: established over 10 years, and with thousands of satisfied customers, MyHome take pride in the quality of our work and in making sure we do not let you down.

* Security - You dont want to just trust anybody in your property: all MyHome teams are full-time employees (We dont use part-time or casual staff) who are fully insured and have been through our strict screening and selection process

* Customer Service: we tailor our cleaning plan and schedule to you own individual needs, supply all equipment and materials, and try to ensure that you always have the same cleaning team, so theres nothing at all for you to worry about.

* Qualified Staff: all MyHome staff have completed our comprehensive training programme and we have an experienced supervisor on every job.

* Results with Value: we specialize only in residential homes, so we can offer an outstanding service at competitive rates.

Satisfaction Guaranteed or we do job again free of
...read more

Contact details

Services

  • Party Cleaning
  • Oven Cleaning
  • Move In / Out Cleaning
  • Mopping
  • Floor Cleaning

Payment options

  • Visa
  • Cash
  • Cheque
  • MasterCard

Opening Hours Detail

  • By Appointment (Only)

REVIEWS (14)

Very good
8
Good
3
Average
0
Poor
1
Very poor
2

Tell people what you think.

Help others by sharing your experience with this business.

JenyaB
OVER 6 years AGO

I'm very disappointed with the clean that I paid $530 for. First, the clean was really poor. We've just refurbished the house so it was pretty dusty. I was ready to pay the premium price to get it properly cleaned. What I got in return is the following: 1) The shelves that they couldn't reach without the ladder, were not cleaned. 2) The cleaned half of the drawers and missed out others. 3) The floor was mopped really poorly. In general, it just felt like a quick weekly clean rather than a big clean after refurbishment which we paid for. Second, on the phone we agreed to the price of $520. However, I was charged $530. It's not a big difference but they had no right to charge more what we've agreed on. I'll never use this company again.

Myhome Mount Eliza
OVER 6 years AGO

Dear JenyaB,

Thank you for your review we are sorry to hear you were not happy with the service.
Naturally it is not our intention to leave our customers unhappy.

If we had of known a little earlier (within the 24-48hr period) then a team would have been sent back to rectify the clean as per our satisfaction guarantee.

However don't want you to remain unhappy so we would love the opportunity to redeem ourselves and offer a free regular points of clean for your inconvenience.

We will have one of the representatives to contact you and hopefully we can. resolve your complaint effectively.

MyHome Mt Eliza Team

Angela M.
OVER 7 years AGO

I had a spring clean done at my home a couple of weeks ago and I was so impressed with the results. The team cleaned things I didn't even expect like the inside of my fridge and vacuuming the dog fur wedged down the side of my bed. They really went above and beyond and I felt a million dollars when I came home and saw the results. I had my first regular fortnightly clean today and I was certainly not disappointed when I arrived home from work today. Thank you so much to the team at My Home Mt Eliza, you have changed my life!

starwoman8
local star
1729 Reviews
OVER 9 years AGO

Overall, a reasonable service but much better value elsewhere. The spring cleaning is fairly pricey for a small home that isn't too dirty. Also, we had myhome do regular cleans unfortunately on one occasion I was unable to find some things that were stored in odd places after a clean and another time my bottle of brand new Lancme foundation (bought overseas in an unavailable colour here) was broken. I only found out when I eventually found it sitting in one of my Wedgwood mugs in the kitchen cabinet! When mentioned, there was no provision for any recompense.

Kezina
OVER 9 years AGO

Myhome cleaning provide an excellent service for those requiring a spring clean. Unfortunately the franchise Manager Marlon seemed over-stretched - having underestimated the amount of time to clean our house, needing reminding of my quote and booking etc........but nevertheless his team of cleaners were exceptionally hardworking with attention to detail and efforts to ensure the work was done to standard in a warm and friendly manner. I had the benefit of being at the house while they worked and witnessing their wonderful efforts. I think Myhome cleaning in Mt. Eliza would upgrade from a 4 star to 5 star service if Marlon was to take one of his cleaners around with him to assist plan and quote work; as it is the cleaners themselves who have the best idea of how long a job takes. Many thanks for a wonderfully clean home.

Myhome Mount Eliza
OVER 9 years AGO

Thank you for your wonderful review.

Yes our teams are very hard working and are amazing at what they do so it is always such a boost for morale when they are recognized for ...read more

Berenyi
OVER 11 years AGO

Hi Marlon,

I just wanted to write before I get busy and forget just to give some feedback. The job yesterday was just fantastic. Whoever came did an excellent job!! tell the cleaners that they have no idea how valuable the service is to me and how it makes my day when I come home from a hectic day of work and open the door to a house that is sparkling clean, neat and tidy, it does me the world of good mentally and emotionally!! so thank you to you for running a great service and for the cleaners who do all the hard work that helps keep me sane and of course all the people who manage the admin and books etc, none of it can happen unless everyone does their jobs well. Congratulations on a job (and many other jobs over the last year!!) well done. I am very appreciative.

Kind regards,

Jo B

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