National Tiles

We bought some tiles online last week. Online service was great. We received the delivery on Tuesday. There were three boxes and a few pieces. We realized that we need five more pieces after the tiler started his job the next day. So we contacted the headoffice. We were told that there were some in stock at South Morang location. So my partner drove over.
The staff at the shop told him that he can only get a whole box which contains eleven pieces. If we can't buy only a few pieces, how come we received four pieces with the first purchase?
When my paid paid for it, he was charged 1.32% surcharge by using efpots. On the receipt, it says Credit Card Merchant Fees. ...read more