Nick Scali Furniture

When I was browsing the range I shared the story of Plush where we had waited 6 months for a lounge, only to find out they had forgotten to order it. I was told that if anything goes wrong at Nick Scali Taree Point, we will look after you no worries. Well that’s just not true. I called to check on my delivery and it was flagged as late. That date came and went without a delivery. A few weeks later I got a text to say that the lounge would be delivered in a week. I went into the store to talk about how late the lounge was (18 weeks in total to get the lounge) and they said that this lateness was reasonable and that it was unreasonable of me not to accept that. I reminded my sales person of our conversation and he called the manager over who gave me a $100 discount to cover the delivery fee. This was a $4000 purchase. It was a terrible experience. I asked why they hadn’t contacted me to let me know of the delays and they said they had called me but that was also untrue. ...read more