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This noodlebox is absolutely awful definitely DON'T EVER GO TO THIS ONE!!! Management is so rude. They stuffed up my son's meal, so I had to drive all the way up there to get a new one. I explained that he couldn't eat onion as it made him sick and there was onion in this dish. He argued with me, then tipped the box out into a bowl and said there is only two pieces you can't have another one. His wife comes out and agrees with him. This argument went back and forth until finally they realised I wasn't leaving without a new one. He made smart comments while making it. It was the worst experience I have ever had. ZERO CUSTOMER SERVICE. The food the rest of bought was tasteless and you get no ingredients. For example, asking for broccoli and you get one piece!!! Do yourself a favour and go to another store. DISGUSTING FOOD AND DISGUSTING SERVICE.
The owner of this place pretty much bullies you into spending more money. Won't take several "NO"s for an answer when you refuse to upgrade your meal or buy a drink and is not upfront about how much money either additional item costs. Completely unprofessional and greedy.
As for the food... It was rather flavourless and seemed like a few ingredients were missing (e.g. no egg in the Pad Thai).
I walked away from this experience feeling scammed. I'm never going back to this particular Noodle Box again.
Not even worthy of 1 star, management of the shop started texting on phone half way through ordering and I had to repeat my self as this person did not hear, food is stingy and the chicken is horrible. Compared to other local noodle box's this completely misses the mark. If it wasn't for the name this shop would get no return customers! Not the first bad experience at this shop for us
I was wanting to try the pork dumpling from their new yum cha menu but they said they didn't have any. The staff that served me could not speak English properly so didn't understand some of the things I was saying. I had to repeat my order 3 times. The staff that was cooking the food was yelling to someone on a mobile about some problem they were having, while also cooking the food. Once I got my food they had tried to squish so much inside that the sauce started running out of the box. The staff saw this and did not offer to clean it or to give me a bag. I then had to carry it home with sauce going everywhere. Once I got home the flavour was unpleasant and as I ordered the honey soy chicken I would expect a lot of chicken but there was hardly any compared to vegetables.
My recommendation to anyone looking to eat from here would be to try the wok n toss down the road. It is so much cheaper and they have a huge range of food options and the sizes are huge.
