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SNOW CHAIN HIRE
Had a very negative experience hiring snow chains (destination Mt Baw Baw) from this store recently. Chains were the wrong size & one was damaged and unable to be fitted. This fact was verified by two other experienced people in the car park and a Baw Baw resort staff member who informed us that the chains in our possession were not fit for use. We had to leave in a hurry on our last day as snow was falling steadily and resort staff informed us that the road was about to be declared "chains only". We arrived back at Noojee store to ask for a refund, but were met with a very aggressive, irrational response, who claimed that we had damaged the chains. Needless to say there was no apology, no refund and we were ordered off the premises. I contacted the Baw Baw resort office, to be told that there had been other problems with this business and hiring of unsuitable snow chains.
