Counselling & Mental Health
Northwest Psychological Services
358 Coburns Rd
Melton, VIC, 3337
Northwest Psychological Services
We offer professional psychology services in a relaxed settingClinical psychology services for children, adolescents and adults. Servicing the melton community for more than 10 years. Individual and group consultations. Bulk Billing Practice. Ms. Kylie Clarke (principal clinical psychologist) and Associates.
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I was seeing a psychologist here but after there receptionist pretty much called me a liar there’s no way I will be returning and I would not recommend any one to them. I had high expectations of this place but after the receptionist said I had been informed on something when I knew I had not she kept going at me like I was some sort of criminal. Mind you the last time I had an appointment at this place there was a different girl on the desk and just because someone had entered something into their computer does not mean this is correct. Massive thumbs down considering this place is supposed to deal with mental health patients.
Very rude staff, controlling, charge for missed appointments alas they're very tardy never on time, booking appointments isn't easy or done after last appointment.
Wouldn't fill in claim for superannuation due to they refused to believe me, furthermore they went out of way to call superannuation client as everyone was told about me they called the wrong number to confirm an untrue statement that it wasn't necessary for their staff member to fill in, just received letter from super client stating that I require their statement.
Am very disappointed will be seeking compensation for defamation damages for misleading information.
I would suggest not to bother..
Bailiff as the Principal Clinical Psychologist (Ms. Kylie Clarke) at the practice. I am sorry to hear that your experience at the practice / with our psychologists was a challenging one. I would openly invite you to contact me to discuss your concerns to achieve a positive resolution for your complaint. Unfortunately there are sometimes legal and ethical restrictions relating to our capacity to complete legal documents which can create frustrations for our clients. I would like to offer you an opportunity to meet with me to discuss the matter in detail. Please contact Ms. Kylie Clarke on 9971 5155.