NRMA

Very disrespectful and rude customer service from reception never going there again.The girl at reception seemes like she had beyter things she could have been doing.Manager was lovely unfortunately damage had been done . Would not recommend.

If I get into an NRMA and don't have to queue for a while, that is already a bonus. When you walk in, a concierge greets you and asks for your reason for visiting after which you wait in the waiting area for a while before being received by one of the local consultants. I went in recently to ask for a statement of insurance, and found that the local representative didn't understand what I was asking for. After a short conversation with the manager, this was quickly resolved and the staff member helped me ably and quickly with my requirements. All in all, an OK visit. I like that there is parking in the building so I can deal with business without worrying about parking fines in the area.