Restaurants
Oatley Chinese & malaysian Restaurant
77 Mulga Rd
Oatley, NSW, 2223
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Tried to place a take away order . The girl on the phone asked for my mobile number which I had to repeat 5 times then I gave her my name which I tried to spell out to her and she got that wrong . Finally gave up and told her not to worry about it and hung up. Manager phoned back and said I was rude! He said she was new and that it was a bad line. Sorry but I could hear her perfectly well and what manager blames the customer because they don't have the patience to put up with someone who can't take a phone order. Foods ok but won't go back because of the manager.
Our last meal our there left a sour note in our mouths.
We had preordered the singapore chilli mud crab at an agreed quantity/price and enjoyed the dish, only to find when it came to settle the bill that they had made, an I quote, "an executive decision" to cook more than we had requested without telling us effectively doubling the price. I was unhappy with the way in which the management responded to our comments and no concession was made on their behalf to make good on their error.
Apart from that, the service and some of the dishes were good. Just watch out if you order the crab!