Takeaways
Ocean Catch Fish & Chips
Bentons; Square Shopping Centre
Mornington, VIC, 3931
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Worst customer service on the Peninsula! My very basic order took over 60 minutes to cook, when I was given an estimate of 30 minutes when placing the order. There were no apologies, but instead only arguing with me that it hadn't actually been 60 minutes. What a long time to wait for pretty average food!
Deserves no star! Chips and potato cakes soggy and inedible! The fish was dark brown inside. I phoned the shop and the person I spoke to was just rude and dismissive........I told them that I would report the shop to the council and the person said "Go for your life, they will just laugh at you!"
Doesn't even deserve a star, fish was dry, chips were soggy, cold and un-salted. We ordered a family pack plus 5 addition potato cakes, they were the size of two 20cent coins. Also didn't receive the salad. Called to provide feedback as they have a commitment statement on menu requesting ways to improve, was spoken down to and told I was wrong and hung up on. Terrible service, terrible food. DO NOT WASTE YOUR TIME OR MONEY!