Officeworks

The guy who works as manger Adam at Officeworks keysborough is extremely rude and hostile. Nicely asked him where things are, he pretend didn’t hear me then completely ignored. I really doubt how Officeworks runs their business by hiring some who is this incompetent and lacks basic understanding of customer service. Will warn others not to shop at office works at all, particularly that store.

Officeworks keysborough refused to replace or refund for the broken pen, so I absolutely wasted my money and travelling time to even go to the store and got rejected by Marian standing at the door. She said to bring the package but I already threw it away which is absolutely ridiculous. So who is going to pay for the broken pen??? im sooo mad right now

Need more staff - a trip to get anything done in the print & copy section is always a 10 or 15 minute wait before anyone even talks to you. Clearly the staff are doing their best and there's not enough of them - very frustrating