Officeworks

Arrived there to print out some photos staff were stuck up and not willing to help much go to another officeworks avoid this one if you can 3rd time there got the same treatment not good customer service at all

I am a design student and this is my local 'art' store. While it doesnt have random items like foam core it literally has everything else I would ever need. The staff are always really friendly and are always available to help. It has never been particularl busy when I have been there and the store is very well stocked.

We purchased an item which ended up being too small and had to be returned a few days later and although this is a good store ( apart from having a car park that seems to have been designed as part of an automobile scratch-and-dent test arena, surely there has to be a better system ) the supplies are well laid out with the store supplies ( unlike the car park) easily accessible and on show.
Having said that, the customer service is in need of major attention, both times at the purchase counter the waiting time was woeful, there were 2 people serving but the amount of time with each customer was so slow and tedious and very frustrating for those waiting, some of the staff seemed a little embarrassed by this scenario whereas some of the others looked like they were completely unperturbed by it. It's acceptable when the store is not busy but during busy days the ...read more

With a plethora of companies providing ordinary (meaning substandard) service, Officeworks Windsor has very pleasantly surprised me. $1400 worth of printing, encountered an error. They firstly sought to understand the problem and then once that base was covered went out of their way to sort it out for me.

Great service, always get good advice that leads to a purchase that is the right fit for me.