On Stage - Waurn Ponds

So disgusted by the appalling customer service at this business, rude, unfriendly, and arrogant. Bought a lovely top on Tuesday 13\/1\/14, wore it 2 days then noticed the hem started to fray and the whole hem started to fall away from the garment. When I returned the item the following Monday I was stunned at the response of the staff who works there. As I did not have the receipt, the staff said they did not believe I had only had the item for 6 days, and that I had obviously washed it in hot water, when in fact I had not washed it at all, plus they could not give me my money back as they were not the management of the business. No sorry I will fix this, just rude. When I said fine, this is a faulty item I will contact consumer affairs as they obviously didn\'t give a damn. When I got angry and said how appalling this lack of customer service was, they rang the management, who couldn\'t talk at that time. While they rang I looked up my bank a\/c details on my phone and ...read more