Westfield Doncaster Shopping Centre, Shop G 030/1, 619 Doncaster Rd

Doncaster, VIC, 3108

OPSM Doncaster

Opticians providing professional eye care, prescription glasses and contact lenses. You can book an eye test online with your local OPSM store.

Contact details

Brands

  • OPSM

REVIEWS (2)

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Review77
OVER 12 years AGO

I agree with the previous review. Went to this OPSM and it served the worst customer service ever. The management was totally rude. Kept trying to sell upgrades and when I refused, they would give me that "look". I definitely will not come back to this store. It's almost disgusting to spend $200 plus for a glasses but received a very unfair treatment from the store you poured your $$ to. Totally not recommended!!!

ChrissieT
OVER 14 years AGO

I have been a customer of OPSM for many years and purchased Burberry sunglasses from OPSM Doncaster. Discovered some 18 months later a design fault meant the arms of the sunglasses were rubbing on the lenses & damaging them. The shop refused to do anything (warranty only lasts 12 months), even though they admitted a design fault. Continued complaining, sending messages, etc. and eventually spoke to a staff member who finally (weeks later) offered $100 off my next purchase. I agreed. Weeks passed and nothing was received in the mail. Out of frustration, I left a curt message on their answering machine. I have not heard from them since, neither have I received a voucher for $100 as promised. Chrissie

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