Optus World

Really disappointing face to face service at this store. I had to return a set top box using Toll Priority. Long story short: Toll never came and picked it up. Optus advised me to take it in to my local Optus store and on arrival I was told that they could not accept it. So frustrated with the lack of cross-communication and helpful service to their customers. Can't wait for our contract to end!! Will never go back with them.