Outliving

I contacted Outliving regarding a slinky hose which i'd bought and had developed a crack in it and it had two year warranty. Everything was such smooth sailing with them! I originally emailed photos of the damage and my receipt and i received an email straight away and advised i'd be contacted in January which i was and within two emails a replacement was sent to me and i didnt have to bother with returning the damaged hose. Such wonderful customer service in this day and age of non-existant customer service!! A pleasure to deal with.