OZ Design Furniture

Do not go anywhere near this place. They cannot do enough for you in store to get your order but as soon as there is a problem you find out how unprofessional they really are & how little regard they have for their customers. We spent over 10K on furniture and it is absolute rubbish, most definitely not the quality they make it out to be. There have been numerous problems, the main being that springs keep breaking on chairs which have now been returned several times to supposedly be sent back to the manufacturer only to find out that the "storeman" repaired them at their premises because the Franchise Management ( an extremely rude whose only concern is their bottom line) refused to send them back to the manufacturer in Melbourne to be repaired properly. When we complained about this we were told that they no longer deal with that particular supplier, how very convenient!!! Leather couch has just been returned after another "in house" repair & the ...read more