Furniture Stores
OZ Design Furniture
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Lovely store, has some beautiful pieces of furniture, but their customer service was terrible.
We have ordered a buffet back in January and got promissed we will receive it at the beginning of March. Its the 11th of March today, but we haven't received neither the buffet, neither a call regarding the delay, so we went to the store. The store is having sale on currently, including the buffet, which is $600 cheaper.
The customer service advisor checked the order status and promised to give us a call tomorrow. Due to the delay we asked whether we could get a discount, instead we were told that not only would we not get a discount that we should be grateful that we didnt order it from overseas as it would have been even bigger delay, seeming like this should make us feel better about them not delivering the buffet as promised.