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Medical staff are efficient and friendly. but administration is terrible
We drove a long way to this hospital for minor day surgery.
The hospital required that I had a carer to drive me home.
There are absolutely no facilities for waiting carers.. My wife had to wait in the street for four hours in the dark, rain and cold. Appalling.
The reception lady was not helpful ay all, claimed that the empty seats near her could not be used due to Covid.
As a patient I knew this was happening to my wife and was terribly worried, hardly helping my treatment!.
Hospital administration should be ashamed.
We wil never return to this hospital, and I will let all my friends know of this awful time.
The number listed for Pacific Private is for Day Surgery patients only, it is NOT reception for the building, if you require the number for any other Doctor in the building, please call Directory assist on 1234 or google the Doctore by their Surname. There is no reception in the building to connect you through.
