Dry Cleaning & Laundry
Peerless Dry Cleaners
Westfield Shopping Gympie Rd
Chermside, QLD, 4032
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Absolutly terrible!! Wish I could give ZERO stars!! We needed a set of clothes cleaned for a wedding we were going to in NZ. We gave them 10 days to clean them and we would pick them up the day before we flew. When we got there with our ticket saying it would be done by 2pm (got there at 3) and we were told not only were they not done yet but they we not even in the shop!!They told us they would not be back for a few days with no excuse for not being done(especialy given 10 days!). We told them we needed to fly out the next day with them and they said they "might" be back by then. The next day it turns out the suit pants had gone missing from the set because they lost the tag and could not match them up. Eventualy they were found at a different Peerless so we had to go there and get them ourselves then go back to Chermside to wait for the delivery guy to arrive with the rest of our things.. Eventualy no apologies or discount was recieved for the terrible costomer ...read more
Hi Ellzmo,
I can see that your review was posted some time ago, but I wanted to let you know that Peerless Dry Cleaners changed ownership recently. The new owners are an Australian family of dry cleaners, with three generations of experience and a very well established and respected operation outside of Queensland. We are committed to continuous improvement, and your feedback (albiet from some time ago!) will go a long way in helping us to identify areas needing attention. Thank you for making your feelings known to us. We really appreciate it and we hope to see you through our doors again in the future.
Many thanks,
Tara Clark
State Retail Manager
Peerless Dry Cleaners