Peninsula Dog Groomery

I have found Dianne from Peninsula Dog Groomery very good. She treats my Rescue dog with dignity and respect. Diane provides a high standard and takes her time to get to know her dogs. My dog feels comfortable with her the whole time and I feel that I can trust her. She does not do rush jobs. When you go in to the grooming area I feel welcomed and always see what she is doing. She has a lovely pet friendly area. I have found her flexible and pleasant when dealing with her. Yes sometimes she does not answer her phone as she is dealing with one of her dog. Yes you do have to book in as she does have regular dogs now but she will try her best to give you a suitable time. I like taking my dog there and receive excellent service and results. Thank you Dianne

I cancelled an appointment weeks ago and had a rude and abrupt call this morning asking where I was for my appointment. I explained that I had cancelled my appointment. The staff implied I was lying and got extremely aggressive over the phone - and I ended up hanging up on them. They said that they are the management. I am glad I cancelled as a person like this should never groom my beautiful pet. This business would have had a client for life as I only changed groomers as I moved. I am extremely disappointed.