Peter Van The Party Man

I went in here with the bizarrest request. Funny thing is they couldn't find what I wanted but it *was* a strange one. What impressed me was they really thought about how they could help, and they have such a massive range that it was entirely believable they could make anything!
All with a friendly bright nature.

I ordered two mega balloons for my twenty first birthday in silver with white string and weights. Peter Van were super easy to book with and were very helpful when I went in to store to choose the balloons I wanted. However, the morning I picked them up I got them (without being covered by a bag), put them in the car and drove straight to my venue. When I proceeded to get them out of the car the number 2 had already half deflated. I rang them and explained the situation. I was told that the balloons had already been up for two whole days prior to the day I was picking them up and all they could do was offer that I drive all the way back (30 minutes each way) and they will replace the number. Luckily I was able to get a friend to pick it up on the way to my event which made them run late and I did not have my balloons for the beginning of the party. I was offered no refund/discount for the mega balloon and no apologies were made. They also put silver string on the new ...read more

Exceptional customer service, amazing items, have always loved this place. Every time they have really taken care of us in ensuring a positive experience.

every time i've been here the service has been good. the shop always has lots of customers. and loads of balloons to choose from! We love finding matching decorations for special events/occasions. i send my friends here for their party goods too. wish they had lots more cake decorating things here though ;)

The place to go for you party needs, this place was amazing with so so many different party nick nacks to choose from.. went there looking for a balloon or two for a retirement show and spent an hour just looking around at all the options, they were helpful and made me an excellent helium balloon centre piece at a good price. I'll go there for all my party stuff from now on..