Pharmacy Express

The staff in this pharmacy are always rude and disinterested but this is not worth writing a review over. Today's experience is worth reviewing. I just went to Coates and Kahler as I was on my way through Fairy Meadow and I needed medication urgently. The staff who served me was very rude (no surprise) and asked me for the bare minimum information without making eye contact. I agreed to a generic brand. There were two other customers waiting for scripts when I arrived. They were both served very quickly. Another two customers attended the store while I was there and one was served, their script processed and they were out before I was called to the counter. The staff who served me dropped my script on the counter and then without any eye contact grunted something at the pharmacist behind. Said to pharmacist (not me) 'yeah, the entitlement number isn't working'. I surmised from this that my health care card had been declined. Neither of them spoke ...read more