Phoenician Resort Apartments

Horrible! Starting with the most miserable excuse for a receptionist we have ever encountered!!! It took all her energy to even lift her head, no greeting, no smile - it was as though we were interrupting her hard at attempting to find her personality! Our initial (lack of) friendly greeting from the short haired, older, lady with glasses (Jennifer?) was consistent thought our stay - clearly this anti-guest attitude comes from the top. We were unfortunate enough to encounter this grumpy and rude receptionist several times - each occasion her attitude was the same! The resort is a relic and needs serious Reno - nowhere near 4-star - and the spa they advertise does not exist - it had been closed for months! good choices are endless and you will be nothing less than disappointed with this revolting place!