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Hi all went into the phone Wong at rothwell. Ordered curry chicken ( so I thought it was curry chicken). When getting home found only 5 tiny pieces of chicken. I rang the store back and all the lady could do was laugh at me. I said how rude to laugh at my complaint. She in return said I should have bought the extra large dinner pack. I brought the medium one. Again she laughed. I asked her to take my name down and at first she wouldn't do so. I eventually got her to take my name. I would not recommend this shop to anyone one the grounds that I paid for a chicken dish and got curried vegies and rice and mainly to the way she treated me on the phone. (How rude of her). These people have to realise that we make them a business. With out us customers they close doors. Maybe that's what should happen at this store.
You couldn't have put it better Unclesam221. I placed an order for home delivery as I was in plaster and couldn't drive. I had to repeat my order to an Australian woman 3 times before she got it correct. I only ordered 3 things. I was informed that there was a delivery charge of $10.00, fair enough. They only had to drive less than a mile. When she turned up, I was slugged an extra $31.00 for delivery, way more than my order cost, said that the owner had told her she was $1.00 under
Sorry, hit the wrong thing in submitting my previous comment.
So overall I was " underquoted " an extra $31.00, I don't think so. I had no choice but to pay as I was worried that I would get a visit from the police if I refused to pay... and the food was terrible. She was also very rude and unapologetic for what had happened. I will never go there again, rude service, food badly packaged and leaking and the food was awful.
When " Sam " owned it, the food was good, fresh and no problems at all. How things have changed. Never, ever again will I order anything from this place. Others in the area have said the same and some have quoted that " they should shut up shop and have a decent Chinese shop in it's place ".
