Pillow Talk

On Friday I visited the store as my wife wanted me to purchase some items from the catalogue we had so I showed the sales assistant the picture in the catalogue and she went and got the items for me.However when my wife got home the products I had were wrong and not the ones I had shown in the picture. So on Saturday my wife returned them she was made to feel uncomfortable and the sales assistant checked the returned goods like we had used them when in fact they had never been out of the packet.She then told my wife she was lucky to return the goods today as there policy on returns was going to change which is a joke as we had been given the wrong product in the first place and totally unprofessional by this staff member.This experience has left a bad taste in our mouths and not a great first time experience at pillow talk.