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We ordered 2 pizzas from them, 1 small garlic, and one large tandoori pizza with prawns. When I got the pizza home we found the pizza was drowned in yoghurt. I rang and complained and it was offered that a new one would be delivered to us which I was fine with. Then that got taken back and I had to go to the store to show the pizza. Why do I have to use my time and fuel for their stuff up. The photo on their web page doesn't even show any yoghurt let alone drowned in it. A bit would have been fine but this was horrendous. Now I have to deal with a irate husband, thank you for ruining my day Pizza Fellas #reviewtowin
The pizza is usually okay here, but the customer service is terrible. I called to make an order, the lady that answered the phone said "hello" and that was it. No welcome to pizza fellas anything like that. After completing my order, I was about to ask how long it would take and she quickly hung up the phone without regards. Service is not that great here, too bad there aren't many good pizza places around the area.
Pizza was fine but also purchased warm chicken salad. Salad leaves dry and unwashed, tomato core was still in tomato slices, chicken was drowned in balsamic. When I made a complaint as I work afternoon, evenings so it was a month later. The staff said "oh a month ago,pfff" my response @I am not coming back here" the staff then laughed and said "you just did" Customer is always right but not in my case I was shot down.