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Ordered pizzas with extra cheese and comes with no cheese on half the pizzas. Extremely rude service, manager thinks they can just hang up on you while asking for a refund after giving you a contact number disguised as a head office (in fact, head office number they give you is for the store to call engineers when there's fault with the pizza cooking devices and they provide zero help). Avoid
The last time I'd ordered from this store was the last time I'd ordered from this store period.
Highlights from this order include:
-the pizza hut system recorded my address completely wrong, I enter my address, have it correct on my email and yet on their system somehow they have this random address miles away
-the delivery driver therefore gets lost, keeps on asking me where I am whilst miles away from me
-I finally get a call from the manager of the store, who asks me where I am located, realizes that he has the wrong address and get this, asks where to ...read more
order a delivery from this store. An hour later still no delivery when i called i was told that there had been an issue hence the delay. No attempt was made by the store to contact us to explain why we had not received our order or that they were having problem.
Very poor customer service stay away from this store.
Pizza arrived in a box that looked disappointing, food was half cold, felt like half a bottle of sauce had been emptied onto the pizza base, "thin and crispy" has not ever been thin or crispy from this Pizza hut either, it's always soggy, horrible bases they have their pizzas on that feel like they've been made with too much water.
I've had a few other Pizza hut pizzas before and they were miles ahead.