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I normally don't rate/comment on franchises but this place is terrible and others deserve to be warned about this particular pizza hut. I made an internet order and arrived at the store at the instructed time only to be waiting with at least a dozen other customers who didn't look too happy. I eventually got some service only to be informed that they didn't get my order. I showed them the email receipt but was told that I had to chase that up myself. The staff didn't at all bother to assist in any way. I ended up just ordering a pizza there, waited 45 minutes for the most bland pizza I have ever eaten. I would never go back and definitely not recommend this pizza hut to any body.