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Bad customer satisfaction.. as a regular customer for years I received a cold pizza after waiting 2 hours delivery. I called and asked for the owner but he was rude and abrupt.. the worst costumer service ever, especially as a local and regular customer. Not a way to run a business, totally disappointed!!
This pizza place located in the heart of Terrigal has always Been a crowd pleaser for any friends I take there or when getting a delivery for a small gathering. Living in Terrigal this was by far my favourite takeaway shop and it never disappointed. The staff was friendly and always happy to see me and the life size measurements on the wall gives you an exact idea on what size pizza you will recieve. Always loved there great pizzas and customer service.
Moving to melbourne this year Pizza Inn Terrigal is one of the things I miss the most. Everytime I'm in the area it's the first thing on my to do list. 10/10 I have never had a bad pizza or experience.
I Ordered a pizza online, I get a confirmation email to say that my order was received by Terrigal store. Nearly two hours later I contact the store to enquire where is my pizza only to be told that they don't have a record of my order. When I received the pizza well over two hours after placing the order it was the worst pizza ever. Never again
Seriously pay the extra dollar per hour for front counter staff. I was a returning customer after a few years post an ordinary customer service experience (not one) where it seemed I was interrupting the staff.
Apologies to the staff that I wanted some idea of the size (diameter - which is apparently six slices) of the pizza... be nice if the price was also the same as the website for a combo order.
Not delivered yet, but will provide feedback if it is awesome.
