Ple Computers

bad service customer support, try to make easy for them and hard for customer, supplier need to thinking about their product selling under this guys. Bad customer support or bad service will make customer thinking bad product or wont support product from this guy or supplier. Check the report of customer and make sure what your customer want.

I have been dealing with PLE for years and the service never disappoints! Thanks tech guys for helping me with my PC yesterday. I will be back.

So sad that what used to be a great computer shop has deteriorated rapidly. Buy if you like but don't expect to get your computer fixed under warranty in any short time if that. Don't expect a call to let you know how or what is happening. Keep ringing up and listen to excuse after excuse before the job is done - so frustrating to say the least. Expect to join a queue of others with their broken pc's in hand being told they don't know how long it will take to fix. Very sad but true. I won't buy from them again and they also lost a new customer who I would have recommended a year back. No idea who is in charge but look at your IT staff eh!

Well ple have a good amount of stock but the service is terrible. Good luck if you want to return something or even talk to somebody about a product purchased there. Recently my wife purchased a 2gb ram stick for one of our computers and it was either not compatable or i had done something wrong, it didn't work, so i dropped in with the motherboard details to exchange for correct ram or get advice on what i had done wrong. So i'm at the returns/ service desk, ring the bell and a staff pops their head out the door and says "hang on, i busy" . So i wait, i'm on my lunch break so i ring the bell again, again sticks the head out, they're angry now,says the same thing. They can see i have this memory stick and a receipt and probably thinks i'm gonna have a go at them for selling me the wrong product. I wait for a while and ring the bell again, same thing so i go to the sales staff there's no customers at all at this time and there's about 4 staff at 4 cash ...read more

PLE is my go to shop for computer parts. Their prices are very close to the best online prices for most items and they have a really good range in stock.

They are not the kind of place I'd recommend to a non-tech savvy person but if you know what you want they are excellent. To my mind they are geared toward people who have already done the research and don't need to be 'sold' something. If you are less tech savvy you might be better off going to a general consumer store (big brand names, slick sales people etc.)

Their online catalog is an excellent resource and is always up to date and informative