Plush

Wow, had completely the opposiye experience. Shop was sooo busy, but the guy was very friendly and apologised, but we didn't actually have to wait long.

They really helped with colours and design.

Made it all so easy!

I'm getting a little worried now I have read ijm's review. I recently ordered a lounge and ottoman from Plush. Firstly I was standing in the shop near the lounge I wanted to purchase for at least 15 minutes before I had to finally ask a lady to help me rather than just stare at me. It really bugs me when shop assistants know you are waiting but they ignore you. I must say the customer service I received was terrible and it was only because it was the lounge I wanted and didn't want to look any more I decided to wait otherwise i would have left.
I also wanted to buy a lounge, ottoman and rug from them and they refused to give me a package deal or even 5% off - so I didn't buy the rug there. I'll get it somewhere ...read more

Awful. Bought a sofa that I was told was in stock but when delivery time came they told me they were suddenly out of stock despite the fact I paid in full on the day of ordering. 2 months later and they still haven't delivered - it's always coming soon and always a supplier problem. Excuse after excuse. Simply unprofessional and inexcusable to take money from people for something they don't have. Wasted more than enough time chasing these guys and hope this spares someone else the same experience I've had. Will never buy from them again.