Polar Cleaning

Untrustworthy, unprofessional and unreliable. I wish I had read other reviews first before contacting this company. My place was left unfinished and damaged.
Terrible operation.

Job was a vacate clean with carpet steam clean. Cleaners where late because they stopped for coffee because apparently 8am was early morning, then asked to be paid up front and refused to start until I paid the $550 against my gut feeling I paid. I received a phone call from the estate agent a few days later advising the carpet had not been cleaned and other parts of the house including the shower oven and architraves weren’t clean. Upon contacting the company they claimed the agent was being unreasonably picky and refused to re clean the town house. On their paper work they guarantee their work and bond back or they re clean. This did not happen. The agent and cleaner had a discussion and the cleaner admitted to the agent they had not cleaned the carpet at as they thought it was too low quality. The cleaner flat out refused to honor their bond/re clean guarantee. As a consequence the agent had to employ another cleaner at a cost of $595 to ...read more

Utsv from Polar Cleaning has been our cleaner for the last 2 years; he has been so professional, very reliable, and has always done an excellent job. The service we got from Polar Cleaning has also been very professional and friendly. We would recommend them for your cleaning needs!

Mohit was super helpful in getting us two emergency cleaners in two days with only a couple of hours notice. He was really polite and friendly, and she called me back with a solution in under 15 minutes. The business rates are competitive, and the cleaners did a great job at our venue. Thanks again!!

I'm very happy with the weekly cleaning provided by Parth. He is extremely thorough, professional, and reliable, and the house always looks lovely afterwards! The customer service is also excellent, and I feel well looked after. I would definitely recommend