Portfolio Hair Crows Nest

I had a blow dry at this salon last week for a very important event, not only was the stylist extremely late in attending to me but the blow dry wasn't great. I was charged extra for a treatment that I didn't even know I was getting and all they did during the appointment was push products on me. Not a happy customer!

Too many clients booked in on top of each other, no chairs available. Colour left on too long as they didn't have anyone available to rinse my colour. The staff was lovely but I felt like the salon was crazy chaotic and their time management skills were out the window. I also felt they were really pushing to sell me some products. Which I did not appreciate.

Over all my hair looked nice but I think their prices especially colour are similar prices to what most of the bigger more well known salons charge. The surroundings and the level of professionalism was far from a 5 star experience.

I first came in to this salon after moving to the Crows Nest area and was trying to recover from very badly damaged over-bleached blonde hair from a hair salon in my old location. From the first appointment Steph was just amazing. She listened to everything I said and worked with me to get my hair the perfect colour and in much better condition over several appointments. I am very picky with the shade of blonde I like (not too cool and not too warm/gold) and Steph never hesitates to suggest ideas and options to make sure I am 100% happy with the end result each and every time - she is seriously a colour genius. The salon is modern yet relaxed and the service of all the staff is professional but still friendly. Steph is worth her weight in gold and I couldn't be happier.

Unfortunately, due to having to relocate I will be unable to come back to this salon. Such a shame as it's so hard to find a good hairdresser.



Steph gave me a full head of foils and a cut and did an excellent job. She was rectifying a bit of a disaster for me, so took the extra time to make sure the foils were extra fine so I could be the blonde I wanted to be!



Would highly recommend this salon.