Portfolio Hair

$88 for a quick trim with no blow dry.
I was so excited to get a pampering session but this wasn’t the case. I had to ask for magazines, ask for a cup of tea. (After seeing everyone around me enjoying this!) The shampoo was painful and when she brushed my hair when wet it was excruciating.
My hair was cut before I’d even finished my cup of tea.
I found everyone quite dismissive and rude. Was a rushed experience and disappointing.
A year ago I had a similar experience, but I thought I’d give it another go as from the outside it looks like such a nice salon.
Never again :-(((

Terrible, horrible experience. I sat waiting for 40 mins, and was then told "oh I didn't see you there" to then be told I didn't have an appointment. I was then told I would be squeezed in. They rushed about, the woman washing my hair had the water temp so high she burnt me, I was then herded to the girl who colored my hair, she huffed and puffed throughout and yelled loudly across the salon to her sister who also worked there. She then washed my hair again with boiling hot water, I asked her twice to cool the water. She then proceeded to brush my hair pulling out strands as she rushed to then dry my hair which is long. She turned the dryer as hot as possible to get the job done as quick as possible burning the ends of my hair not to mention my scalp which had scold marks following. I then had the worst hair cut with the guy even using thinning scissors!!! who uses thinning scissors in this day and age???? And for all this pleasure I got to pay $240. A traumatic ...read more

Thank you Portfolio Hair for yet another amazing experience. it is always a joy seeing Gino and the team! Love my new colour too see you soon x

Sorry no star here.....Dreadful, Dreadful, Dreadful, do not go to this hairdresser, after being told a reasonable price over the phone, I arrived for my colour, and was told the price was double..$$$..colour was brassy and patching, amazing having stated they have award winning colour stylists!
Was unhappy and asked for colour to be redone, it did not look any better the 2nd time,.....
I then went to another hairdresser to correct they really knew their stuff, they picked it to pieces, telling me how patchy it was etc,
It will take ages for my damaged hair to recover.
The management were rude and unhelpful in emails. Do yourself a big favour and go else where.
Or you may regret it big style!!!!

Treated terribly!!! Dreadful Service, terrible Bolyage!



Went in with perfect Bolyage but grown out - for their Bolyage service. Questioned the staff several times, when staff used the foils, why staff was doing it. Staff used lots and lots of fine foils - although I clearly stated several times it wasnt Bolyage nor how I wanted it to look. ...read more