Position One Brisbane Property Centre

Absolutely terrible agents to rent through, no customer service (or personalities) at all from the team at Camp Hill. As an owner I would also not want them to rent my home. Numerous times they tried to cover up an issue with the air conditionener rather than fix the problem. Terrible communication on exiting also and tried to delay the return of the bond for as long as possible. Also charged us more than double our usual water usage on exiting which also is double the amount we currently get charged even with topping up a pool! Think twice renting with these people.

Hi Karen - Just wanted to say even if we don't get 24 Hobart, all your Team have been an absolute pleasure to deal with. No wonder you have been Property Management Company of the Year.

I have to pass on my appreciation for the hard work and professional efforts of Kerstin, Lauren, Bronwyn and Desi. You have a great team and we are very happy with the high level of service they have given us.

The team at Position One are very proactive in ensuring the property is maintained and that leases are renewed with an appropriate (but not extortionate) rent increase. You are also able to maintain a balance between taking responsibility for day to day management and referring to us for confirmation on larger issues. Spencer and I have other investment properties (unfortunately not in Brisbane!) and they require significantly more investment of our time due to what I believe is poor property management and lack of communication by the real estate agents. Given the trend these days towards lack of customer service, I just wanted to make sure great service is recognised!