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I recently had a fake tan here, and lets just say I could have done a better job myself, with my eyes close. My palms were orange, and I was blotchy all over. Two days after I had the fake tan it was already coming off. I also found out that one of the girls who worked here, took a photo of my appointment information, including my name, and posted it on her personal face book page. I have never been more disappointed by an establishment before.
On 2 seperate occassions I was given a voucher for my birthday to Prodigy Hair. My voucher was to the value of $150. I made a booking at 3.30pm on a weekday for a facial. When it was complete at approx 5pm, I paid the reception staff using my voucher. The facial amounted to $80 and I assumed that they would deduct this from the overall sum of of my $150 voucher. They refused point blank and pointed out to me the "small print" on the voucher which stated that the entire amount had to be used in one transaction. They were ready to close the salon and not in the position for me to get another service. The only suggestion they had was that I spent $70 on their overpriced products. I did not want any of their products. It was take them or forfit my voucher. Due to this I will never go near their door again. The actual facial was pretty good. The management and customer care are a disgrace
Just curious.. is this the Warriewood store you visited or dee why? I'm interested in trying out Dee Why
After reading this and thinking it can't be that bad it is! Went to get a bikini wax the room was unconditioned in the middle of summer, dirty towels on the bed stains n had clearly not been even flipped or straightened! Only just had time to get my shorts off and was not given a towel to put over me. Was very disappointed and have vowed NEVER to go back!
I recently took my mother who is a pensioner, for a perm at PRODIGY Warriewood after getting a quote of $125, but what they failed to tell me was it is another $75 for a trim,shampoo, blowdry, which I found out when I went to pay, I think this shocking, they should have told me about the "extras" when I first enquired. Not happy and certainly won't be returning anytime !!!!!