ProHang : Professional Picture Hanging

My husband and I booked with Gray at Pro Hang with a week's notice for a Friday 3pm appointment. We left work early that day and on hearing nothing from him called his mobile only to be advised that they are running late and wouldn't arrive until 3:50pm. This was highly disappointing as we would have appreciated some notice which would have enabled us to stay at work longer. We also had a subsequent appointment at 4:30pm so I advised I would call to see if I could reschedule that. Upon scheduling our other commitments I called Gray back advising that we would be home at 4pm to meet him. Much to our disappointment he informed us that he is not able to wait 10 minutes (despite making us wait 50!) and said he will have to squeeze in another client before us but was not able to advise a timeframe. I suggested that we need to plan our evening so a time would be appreciated to which he put the blame on us, suggesting that it was us who ...read more