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We recently had our house roof restored by Pronto Roofing. Throughout the entire process, we found David to be completely professional and thorough in his work. Pronto did exactly what they said they were going to do, used quality materials and cleaned up after themselves when the job was completed. David communicated regularly with us to confirm the days on which he would carry out the restoration procedures which of course was weather dependent. They even supplied and sprayed spare roof tiles for us to use at a later date should the need arise.
We'd received other quotes from roofing restoration companies prior to going with Pronto but the deciding factor for us was that our friends had their roof restored by Pronto six years ago and it still looks like it was done yesterday. David's price was excellent and compared evenly with the other quotes we'd ...read more
If you want your roof repaired and painted, then these are the guys to use. David and his team believe in "old school" methods combined with high tech materials. They seem to take pride in what they do, and strive for high customer satisfaction. David goes that little bit further than most, and this is why I had no hesitation in using Pronto Roofing for the second time. I know my roof will look as good for years to come as it does today, unlike my neighbours roofs that were done by others. They also clean up any mess they make, and no, I don't work for them. Use the Best!
Materials used seem good, and job was fairly neat. They offered to spray my spare tiles, but they took them and never returned them - even after 12 months of promises. Also, unfortunately some damage was done by them while working, and rather than taking the repair cost off the bill, I was promised cash - which never appeared. That had the same 12 months of promises.
I think you must be getting mixed up with someone else, I've always found Pronto Roofing do what they say, togeather with a first class job.
That's funny Turpy5, maybe you are mistaken. Fortunately, one bad review doesn't mean a business is always bad, just like a good review doesn't mean a business is always good. I guess that's the point of writing reviews. Don't assume someone else's experience must be wrong just because it is different to yours.
Works were completed as per quote, however an incident due to works took a little bit of time to resolve, however communiction was excellent. Quality of works proformed were good and overall result of our traiding with this business was very good. Recommended contractor to someone needing roof works and/or repairs
