Dry Cleaning & Laundry
R & K Laundry & Dry Cleaning
322-340 Bourke St
Surry Hills, NSW, 2010
Awful service. If you use this place make sure you have them carefully count your items when dropping off. Mostly so you can have a pointless discussion with them when a third of your clothes are not returned. This has happened twice to me, more fool me for trying them a second time. No customer service, no apology, just an offer of $5 per missing business shirt, followed by an accusation that you must have come back and taken some items. I can accomodate most things, people make mistakes, but these guys are just blatantly ripping people off - I really wish I had checked these reviews before using them.
They give me back all my T-shirt full of stains, and they are not even white anymore, they are almost yellow !
I came back the next day, to ask them to bleach them, and do something, but they said all the t-shirt was like this, and it's not possible.
ZERO customer service!
Just avoid this shop...
I'm not sure why this Launduret has received such negative reviews. The people are efficient as can be. Speed, quality and straight forward service. You drop off, you pick up. You want it to be faster you ask nicely. Oh and my favourite part is they actually pair your socks together and fold everything real neat ready for you. Haha