Reality SDC
At Reality Self Defence & Conditioning our highest priority is for you, your team, or your business, to achieve your goals of better health, fitness and personal safety.Our objective is to deliver intelligent and genuine functional movement and defensive tactics skills.
At Reality SDC we train athletes. We train fighters. We train professionals. We train individuals. We train enthusiasts. Our list of previous and current clients includes members of the armed forces, security and prison personnel, law enforcement and tactical response teams, world aerobics champions, fighters, marathoners, triathletes through to general fitness and fight enthusiasts.
Our clients have chosen to BE good, not just look good. They have dared to challenge the current norms, trends, fads, gimmicks, magic potions and quick fixes to gain superior results, performance, durability and self defence skills both physically and mentally. We pride ourselves on being on the cutting edge of physical culture and defensive tactics.
We use old ideas, and new ones. We are highly qualified, educated and motivated with a genuine burning passion to see our members exceed their expectations and reach their unlimited potential. We deliver expert advice and personalised service in an outstanding culture that relishes challenge, intensity, fun and ...read more
Contact details
Brands
- Krav Maga (contact combat) Kettlebells-RKC CK-FMS Circular Strength Training Muay Thai
I had only heard positive experiences from this studio and when a workshop popped up I was very enthused to partake. Unfortunately I had to cancel due to unforeseen circumstances. Their refund and cancellation policy is convoluted, outdated and a way to milk customers for every last penny. However, not so unusual for most services these day. What I was appalled by was to be spoken to so rudely! Such condescension to potential new customers is unacceptable! I will not be recommending RDS to anyone and will be warning as many people as I can to stay away. Shocking.
Hi there, we are sorry to hear you had a negative experience. Would you like to let us know what happened and who you spoke to so we can resolve it for you. What workshop are you referring to?
Thanks, Managenent
Hi Souriee,
I'm new to this business and I had a look based on your comment about their refund policy, looks pretty simple! Which part was convoluted? I just attended the Women's workshop and it was amaaaazing, I'm raving about it, such a great knowledgable team we had such a fantastic time, will recommend to absolutely everyone !! Learnt awesome info and got an awesome manual too, great stuff. Sorry you missed out :(
Hi Laura, thanks for your feedback. It's a shame that you failed to mention in your review that you canceled on a Thursday afternoon via email before a Saturday workshop and we have given you full credit for the next workshop. Our refund policy is very clear on the workshop payment page and we have had it for many years without issues. It's understandable that canceling just prior to a workshop and asking for a full refund when a premises, instructors, manuals and administration have been paid for, is probably an unfair expectation, particularly when the policy steps out the conditions. We offered you a full credit even though we were under no obligation to do so due to the last minute nature of your cancellation. Our response to you was friendly and accommodating under the circumstances. Unfortunately in this instance we haven't been able to give you what you want, or our response is misconstrued. Sorry we haven't met your expectations this time round.
An all round training experience...Training that encompasses strength training, flexibility, cardio, and learning skills like Muay-Thai boxing and Krav Maga. Now that I train here I will never go back to gyms ever again, this is so much more rewarding and enjoyable! Top it all off with Matt Beecroft, who not only comes with over a decade of experience (more than the 6 week certification some PTs have), Matt also puts a lot of time and energy into continuous self-development as a trainer. This is refreshing to see a trainer put so much effort into constantly learning new skills and methods to better train clients. I highly recommend this to anyone looking to develop themselves...it's a life changer!
a really unique set up here at RSDC which would suit anyone who is sick of commercial gyms full of tv's, machines, protein powder and snobs, its so old school here i love it! the trainers have a world of knowledge and you can learn and grow as far as you are able to push yourself.. its definitely a long term lifestyle gym full of great peeps
